News articles tagged with 'hiring'
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How to get good staff
It’s been nearly 15 years since my first job working as a kiosk barista, and in that time I’ve seen an enormous amount of industry change. Different dosing and tamping techniques, latte art, single-cup brewing methods, single-origin espresso and the resurgence of drip coffee has all grabbed the limelight at one time or another. But one thing hasn’t changed a bit — the imperative role baristas play in the overall customer experience.
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