Five Senses Coffee values its customers and respects their privacy. This Privacy Statement explains Five Senses Coffee’s policy relating to the collection, storage and use of personal information.
Five Senses Coffee is committed to protecting personal information relating to its customers. Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that Five Senses Coffee collects from its customers will depend upon what dealings customers may have with Five Senses Coffee.
In general, Five Senses Coffee’s policy is only to use or disclose personal information for the purpose for which it was either specified or which was reasonably apparent at the time when the information was collected. Five Senses Coffee may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect it to be used.
If Five Senses Coffee wished to use or disclose the personal information in any other circumstances, it would obtain the customer’s consent to do so.
Five Senses Coffee does not sell, share, exchange, lease or give personal information to any company outside of Five Senses Coffee. The only circumstances in which external organisations may be given access to Five Senses Coffee’s customer personal information are when Five Senses Coffee’s contractors, service providers and agents are assisting Five Senses Coffee in the operation of its business or to provide a customer service.
Five Senses Coffee may send advertising material to its customers where the advertising mail is related to the purpose for which the information was collected. In accordance with the Spam Act 2003, Five Senses Coffee provides an unsubscribe facility should its customers wish to stop communication at any time.
Five Senses Coffee will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and up to date. Customer information is stored by Five Senses Coffee in controlled environments.
Employees of Five Senses Coffee are required to maintain the confidentiality of any personal information held.
To obtain a copy of the personal information Five Senses Coffee holds or to change personal information that is inaccurate or out of date, please contact Five Senses Coffee. Five Senses Coffee may require personal identification.
For further information relating to privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner’s website at www.privacy.org.au.