Location: Melbourne, Victoria
Employment Type: Full-Time
Five Senses Coffee is looking for an enthusiastic, upbeat Coffee Account Manager to join our team in Melbourne. This is a full-time position where you will be working with a dynamic team to build relationships and loyal partnerships with our existing cafes and restaurants. Your role will be to provide café owners and baristas with all the tools, knowledge, skills and resources they need to build great coffee programs so more people can share and enjoy delicious coffee experiences across Victoria.
Five Senses Coffee is a values-based company where we strive to be caring, ethical, excellent and positive in everything we do. We love coffee and love people – and our mission is to have a positive impact on people through coffee. We are an aspiring B Corp company and actively working towards gaining our accreditation. We are working to join the B Corp community where our business is used as a force for good.
Our company can offer you a challenging and fulfilling career in a professional, dynamic environment where collaboration, communication and collegiality are highly valued. As an Account Manager with Five Senses Coffee our dream is for you to have extensive specialty coffee knowledge, broad hospitality experience and an eagerness to share your knowledge and grow as a professional. It goes without saying that you have excellent communication skills and can use technology effectively.
In your role you will focus on the retention and growth of our existing client base. Using your creativity and natural talents, along with the help and support of the team in Melbourne, you will be excited about working with new up-and-coming businesspeople as well as the more experienced café managers and owners. You will be able to demonstrate your skills in customer service, project management and above-the-line thinking. Your administrative and analytical skills will allow you to produce reports that offer accurate information and actionable insights. Your role reports to the Victorian Sales and Customer Support Manager based in Melbourne.
Five Senses Coffee strives to be a progressive, exciting company that looks after its staff. We are constantly looking to improve our workplace, our products and our services. At Five Senses Coffee you can enjoy a sustainable life balance, a competitive salary, a family friendly workplace and flexible working conditions. We will also provide you with a few essential work tools: a fully maintained vehicle, laptop and mobile phone.
If you are passionate about coffee and this sounds like your dream job, we look forward to receiving your application!