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Field Service Technician

Fulltime | Melbourne VIC

Five Senses Coffee is looking for a Field Service Technician to join our established coffee crew in Melbourne. In this full-time position you will be working with state-of-the-art coffee equipment in our workshop in West Melbourne and in high end cafes across Melbourne and regional Victoria.  Your role will be to carry out high quality installations, repairs, and preventative maintenance, ensuring our customers’ equipment is always operating at peak performance.

Key Responsibilities

  • Create and maintain strong relationships with customers and be responsive to their needs
  • Carry out high quality onsite installations, repairs and preventative maintenance
  • Maintain company assets such as service van, tools and spare parts stock
  • Accurate and timely completion of service administration tasks
  • Workshop service and equipment overhauls
  • Participate in the afterhours callout roaster

Desirable Qualifications & Skills 

  • Positive attitude, strong work ethic with the ability to work autonomously
  • Good verbal and written communication
  • Electrical or electronic qualifications and experience
  • Enjoy solving technical issues and fault finding
  • Quality focus with attention to detail
  • Restricted Electrical Licence (highly preferred)
  • Current driver’s licence

Key Benefits 

  • Generous base salary plus super
  • Fully equipped & maintained work vehicle
  • All required tools, training, and uniform
  • Ipad and mobile phone with personal use allowed
  • A supportive and highly experienced team
  • Bucket loads of coffee for your home equipment

Five Senses Coffee strives to be a progressive company that appreciates and support its staff. We are constantly looking to improve our workplace, our products, and our services. We work in an inclusive, collaborative, family friendly and customer focused workplace while still enjoying a sustainable work / life balance.

We are an Australian owned and run specialty coffee roaster working to supply great coffee and exceptional service to our loyal and passionate customers. Five Senses Coffee is a values-based company with a unique culture where we strive to be positive, ethical, excellent, and caring in all we do. Our mission is to impact people positively through specialty coffee, which has many and varied practical out workings.

If you want to contribute to a great company that is trying to make a difference, we look forward to hearing why you would be a perfect fit for this role.  Please submit your application through this website.

Apply here!

If you are passionate about coffee and feel like you’re an excellent fit for the job, apply below!